Sunday, 12 January 2020

One 'Action Item' list to rule them all; my precious 'Action Items'

Dear Reader,


Welcome back. It has been a while since I've blogged and I certainly need to get back into a regular rhythm. Lately, I've been tied up with a long list of action items. We all have lists of items that we need to work on and get done. One list for yourself, one list for your family, one list for work, etc. 'ToDo' lists are a very useful way to keep track of the things one needs to do and make sure you get them done. They also serve as an effective way to not forget things and have them written some where for reference. For some, writing them down is a form of committing to getting it done. For others, crossing items off a list gives them a sense of accomplishment.

I too use ToDo lists. I have a ToDo list for things that I need to purchase from the grocery store. I have a ToDo list for things that need to get done in general, such as, 'Clean the car', 'Pay my insurance premium', 'Buy gifts for someone', etc.. They usually don't have a deadline associated to them. They are just there so as not to forget things. When an item on my ToDo list is time bound, I put in on my personal calendar. For example, 'Pay the electricity bill' is a monthly reminder on my personal calendar. Since the item does not really require any prior work, it transitions from an item on my Todo list to a reminder on my calendar. Items that I do on a daily basis, that I usually don't forget, or that has been trained by my muscle mind; I don't put them down on a ToDo list.

I've seen some people get really fancy with ToDo lists. Almost to the point that they have an item on their list, to create a new list. Even things as regular as brush your teeth or take a bath, are on their ToDo list!! But I'm sure they have good reasons for it.

At work, these lists are most often also called Action Items: things that need to get done by a specific person within a specific time frame. BUT there is a big difference when an action item is assigned by someone else vs. an action item that you assign to yourself. An action item assigned by someone else is, most often, perceived as 'extra work'. 'I already have a ton of things to do during a day and I certainly don't need someone assigning me more work'. Most often action items are not scoped out appropriately enough to know if they can really be done within the time frame or need more time or are simply complex enough to warrant its own list ;-)



At work, I maintain a list of items in a hand written book along with other notes for quick and easy reference in the future. However, for me it is just a way to not forget things or to refer to an important discussion point in the past.

I was once in a meeting where the meeting organizer was assigning items to someone who was not even in the meeting and not even in the organization!! In the next meeting, the meeting organizer was calling on to them to give a status update and they weren't even invited to the meeting. How wierd is that!! I've also been in meetings where the debate is on what exactly should be written as an item on the ToDo list!! And the person assigned to the item was not even part of the debate. How crazy is that!!

There is tons of research on why ToDo lists work and why they don't work. I haven't come across an article yet where a successful leader has said, 'I live by ToDo lists'. I also believe that's not how a leader should lead i.e. by making ToDo lists and assigning them to others. I don't do it.


So, what's next on your ToDo list? ;-)

Until next time.

Jyothin

Saturday, 1 June 2019

Give a Chance to Chance Upon

Dear Reader,

We are in an era where everything is super precise. This is because new technological innovations are allowing us to measure everything to a very precise degree. Time, distance, events, emotions, habits, communication, thoughts, etc. practically everything can be measured in one way or another.

All this high precision data is helping us make better decisions, super accurate predictions and high quality assessments. In general, we are in a era where things are so precise that an individual can get siloed into his own 'precise world'. Take for example, Google search results. When the company started, results were great but there were also other results that were not very relevant. In 2018, Google search results are so precise that one does not even need to look at the 2nd result from all the results returned.

This leaves very little room for the user to 'chance' upon something that perhaps he is not immediately looking for but may be of interest to the user. Higher levels of precision leaves little chance to chance upon something whereas lower levels of precision gives a high chance to chance upon something. I have personally experienced this when I end up clicking on a search result lower down the relevance list that ends up taking me to other links and eventually I end up learning something new. Information that I otherwise would not have found and information that may be relevant to me at another time.

Lots of discoveries and innovations have also been chanced upon. Take for example,

18 Accidental and Unintended Scientific Discoveries that Changed the World

The higher the level of precision - lower the chances to chance upon. Like the illustration below, a simple black dot. It is precise and on the dot (pun intended). Very low chances of varied interpretations and its properties are well define.




The lower the level of precision - higher the changes to chance upon. Like the illustration below, new interpretations can be made from the illustration, new properties can be observed, different colors can be observed, etc.


What would be the right balance of precision and the chance to chance upon? I don't know and makes for an interesting scientific paper.

Those with a curious/exploratory mind would generally tend to go down the path of chancing upon something new even when they are not looking for it. Some companies use this behavior to their advantage and have algorithms integrated into their products that suggest the same, such as, "suggested link", "people who bought this also bought this", "friends of friends liked this post", etc. People are generally more curious about certain topics than others. For example, a 16-year old would be curious to know who in his/her class is friends with who (come to think of it this is a topic that transcends all ages 😉 ), who is married to who, who visited which place, who ate what and where and why and how, and so on. Makes for a great rabbit hole.

What do you think?

Until next time.

Jyothin M. Madari 😊

Sunday, 19 May 2019

Quiznak - Lessons on team work from Voltron

Dear Reader,

I've been binge watching Voltron - Legendary Defenders on Netflix for the past couple of months and can't get enough of it. I first watched the old version Voltron - Defender of the Universe when I was a kid, waaaay back in 1990s and have always been a fan of the show. The idea of 5 lions coming together to form a lean mean fighting robot was truly incredible at that time. So, when I came across the new version of the show on Netflix I could not resist watching it.




Voltron animated series touches up on many aspects of leadership. Such as, ownership, insisting on high standards, obsession with a goal, invent and simplify, thinking big, bias for action, learn and be curious, earn trust, have backbone - disagree and commit, deliver results and more importantly collaboration & team work.

Team work can make or break the future of the team.



Some lessons from Voltron on teamwork and well functioning teams,
  • Every member in the team has a unique skill/quality that is different from others and very unique to that member. This also includes the team leader and no I'm not talking about leadership skills. These are skills that are required for the team to achieve their goals.
  • Members in teams communicate on the best way to achieve a goal/target. They may not always agree on the way forward but they decide on consensus and agree to the decided approach i.e. "Disagree and Commit"
  • Each team member seeks support from others in the team at the different times and in different situations and let others take the lead if required.
  • Humor is a great way to break tension in teams, break an argument, lighten the mood in difficult situations and get perspective.
  • Members encourage other team members to excel in his/her own area of expertise and in the process uncover unknown strengths.
  • A team works together when faced with an external threat, even if it is unknown and are dealing with a new situation.

What more do you think constitutes a great team?

Until next time.

Vrepit Sa!

Sunday, 16 September 2018

IKEA Hyderabad - Crowds

Dear Reader,

IKEA opened its new store in Hyderabad, the first in India. There was much pomp and flair before the opening with IKEA promising a grand shopping and eating experience. There was much advertising and marketing of the store before the opening and that got the city rallied up for a grand opening.

News of the crowds at IKEA started spreading on the day of the opening with short videos of the queues, visiting crowds, and customers spending a lot of time just getting into the store. IKEA, as its brand stands for, did a great job of managing the crowd and ensured that every customer was delighted. However, I think they underestimated the size of the crowd on the first day and also on subsequent weekends.

Here are some online links to news articles on the same topic,




Clearly, IKEA did not anticipate the volume of people that will turn up to visit its store in Hyderabad. With more and more millenials shopping online it would have helped IKEA to launch an online presence and supplement their brick and mortar store. Below is an online article that touches upon the same subject. 


Segmenting their customer base into those that 'do purchase online' and those that 'don't purchase online' would have allowed IKEA to attain higher sales while at the same time provide a great, slightly different, IKEA shopping experience to both segments. For example, customers that fall into the 'don't purchase online' segment would want a full blown brick and mortar shopping experience at their store. Whereas, customers that fall into the 'do purchase online' segment would probably be fine with browsing through the IKEA online catalogue, selecting the items they want to purchase, making a purchase and visiting the store to collect the items - that way, they get the IKEA shopping experience, save time and also avoid the crowds.

IKEA catalogs have always been a key part of the IKEA shopping experience. I as a kid, my family and I used to spend hour browsing through the catalog and ogling at the furniture designs and home furnishings. It was only when we were certain we wanted to purchase something we ended up visiting the store. Saved a ton of time and money!

In India, a majority of the customers would fall into the first segment i.e. those that 'don't purchase online' and I also think visiting a store like IKEA would be a first time experience for them. Just the sheer number of items on display and the ability to touch them and feel them itself is part of the IKEA experience. Most wouldn't even buy anything nor would they even have any intention of buying anything in the first place. For some it is a day long getaway to experience something new with a high brand value.

An online presence would definitely make IKEA a best seller in India. Hopefully they learn something from their store launch in Hyderabad and make better plans for their store launches in other cities.

Thanks for reading. Let me know what you think in the comments section.

Until next time.

Jyothin


Monday, 5 March 2018

Wait




Wednesday, 31 January 2018

NF Rap - Powerful lyrics








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Sunday, 28 January 2018

Learnings from my first computer

Dear Reader,

Everyone remembers their first experience with a computer. Mine was in the year 1984 when my dad bought our family's first computer. It was an IBM 5155. Here is a picture of it.


It was portable by those days standards and came pre-installed with PC DOS. It didn't look like a traditional computer with a separate monitor and a separate CPU (most of my friends had those kind). However, it packed a punch when I loaded GW-BASIC onto it and games like Pac-Man, Donkey Kong, etc. I was excited every time it beeped and booped.

Here is another picture.
It had two floppy drives (not one as shown below) and made a lot of noise. Compared to today's (2018) computers it was VERY slow. But it was ton of fun. Just putting in a new floppy and waiting for something to show up in anticipation was so much fun.


The computer was designed in such a way so as to fold the keyboard into the front, close the back panel with a shutter, pull out a handle and carry the computer around like a briefcase.




It came with 3 manuals from IBM with so many instructions. I don't think any one in my house ever read even a single page from the manual. As with all electronics gadgets, its best for kids to watch and learn from someone else using it. I had a whole gang of friends who also had computers and were watching each other play games or load stuff on the computer and do other cool things. Eventually I became the master of the computer at my home.






It was not until I was in 6th grade that I started using the computer for more productive uses. I was taking computer classes at school and we were taught how to program in LOGO and BASIC. Creating all kinds of figures with the turtle in LOGO. We competed with each other on who could write a program to draw a cooler figure. Loops, variables, drawing stuff using GW-BASIC and do calculations on the computer. I had a school project to complete in the 10th grade and I wrote programs to do all kinds of statistical calculations; mean, median, mode, standard deviation, max, min, correlation coefficient, and draw all kinds of cool charts like pie charts, bar graphs, line charts, etc. I even made cool animations of the charts with them shrinking and growing as the numbers changed. And I loved every moment of it.

What I've come to realize is that everyone has a different way of learning but generally they can be classified into 4 kinds,
  1. Learn by Yourself: read up, try something, try something again differently, read up again, and eventually you understand how stuff works. This is also the self learning kind or in the corporate world learn by trial and error (fail fast and iterate). This is also where one can get more creative.
  2. Learn by Watching: this is the best way to learn initially until you get a hang of things. You watch your friends how they do things and then imitate them. This is kinda like group learning or group study. In the corporate world this is pair programming or mentor-mentee learning.
  3. Learn by Training: this is where you take structured classes, do formal exercises, get graded and then become a master in the subject. This is also the typical classroom style learning or in the corporate world, learning by undergoing training/certification.
  4. Learn by Fun: this is where you get adroit at something by exploring the fun side of a subject. Like playing games on a computer or solving math puzzles, etc.
Going back to how I first learned to use a computer. Initially it was all 'learn by fun', I played  a ton of games on the computer, without wondering too much about how it all works. And when we learned something new, we were like 'I didn't know it could do that!'.  There were also elements of 'learn by watching' during this time. After some 'learn by training' in school, I began to appreciate the other uses of a computer. Eventually, I started 'learning by myself' and got really good at it. Today, I do a mix... depending on the situation and circumstances.

If you cannot learn by either of the above methods... you've really lost the love of learning.

Are these methods applicable even today? Absolutely. Even today, managing a team of software engineers I realize everyone has a different way to approach solving a technical problem but generally they fall into one of the above buckets. Most people in India typically fall into the third bucket as that is the general learning methodology followed in schools in India. And its very hard for someone used to one learning style to switch to another learning style.

What is your unique learning style? Let me know what you think in the comments section.

Jyothin

PS: Here is a picture of me hacking away 😉



And another one with my childhood friend Prashant.